This version has reached its end of life and is out of support. Please contact us for upgrade assistance.
Queues
Returns RT::Queues collection with queues that use this lifecycle.
DefaultOnMerge
Returns the status that should be used when tickets are merged.
ReminderStatusOnOpen
Returns the status that should be used when reminders are opened.
ReminderStatusOnResolve
Returns the status that should be used when reminders are resolved.
RegisterRights
Ticket lifecycle rights are registered (and thus grantable) at the queue level.
← Back to index